Thank you for your interest in TimHeaven, your ultimate destination for music distribution. We value your questions, feedback, and inquiries. Feel free to reach out to us through the following channels:
Customer Support:
- Email: info@timheaven.com
- WhatsApp: +255620670721
- Live Chat: Available on our website during business hours
General Inquiries:
- Email: info@timheaven.com
Artist Support:
If you’re an artist looking for assistance with song submission, uploading tracks, or have questions related to your music distribution, we’re here to help!
- Email: info@timheaven.com
Business Inquiries:
For partnership opportunities, collaborations, and business-related matters:
- Email: joel@timheaven.com
Social Media:
Connect with us on our social media platforms:
- Facebook: TimHeaven
- Instagram: TimHeaven
Feel free to get in touch with us through any of these channels. We strive to respond to all inquiries within 24 hours during our business days.
Artist Song Submission and Takedown
Are you an artist looking to distribute your music through TimHeaven? We’re excited to hear your tracks and help you reach a wider audience. Here’s how the process works:
Song Submission:
- Ensure your music meets our submission guidelines, including audio quality and content standards.
- Prepare the necessary information about the song, including title, artist name, genre, release date, and cover art.
- Email your submission to info@timheaven.com with the subject line: “Song Submission – [Artist Name]”. Include the song as an attachment or provide a link to a downloadable file.
Song Takedown Request:
If you’re a rights holder and need to request the takedown of a song from TimHeaven’s platform due to copyright or other concerns, please follow these steps:
- Send an email to info@timheaven.com with the subject line: “Takedown Request – [Song Title]”. Please include the following details:
- Your contact information
- Proof of your rights to the song (copyright certificate, ownership documentation, etc.)
- A clear explanation of the reason for the takedown
We take all takedown requests seriously and will promptly review your request and take appropriate action in accordance with our policies and applicable laws.
At TimHeaven, we’re committed to providing artists with a seamless distribution experience while maintaining the highest standards of content quality and legality. Feel free to reach out to us with any questions or concerns regarding song submission, takedown requests, or any other inquiries you might have.